Fast, Efficient, Easy International Customer Product Returns

We aim to deal with all product returns in a fast & efficient manor and to make sure that no matter why your product was returned you are 100% satisfied with the actions we take and the way we deal with you at all times.

We ask only a three things, which are designed to make the experience of returning your product as fast and efficient as possible.

  1. Get a Returns Management Number, this allows us to identify and deal with your return as quickly and efficiently as possible.
  2. Take a little care when returning your product, wrap it, or box it well to avoid any issues in transit.
  3. If your item is of high value, then use a tracked and insured service when returning your item, we cannot take responsibility for losses in transit, if we don’t receive your item, then we cannot process it.

Our domestic and international returns addresses are all listed below, for more information or to request an RNM number then please contact customer services of the store you have purchased from.

United Kingdom Returns should be made to our main warehouse at:

APW Trading Returns
Unit A1
Dawsons Lane
Barwell
Leicestershire
LE9 8BE

Our German Returns Centre is located at:

Ezi Returns – APW Trading
Industriestraße 30
21394 Kirchgellersen

Our French Returns Centre is located at:

Ezi Returns – APW Trading
Maison Tajan
Village Den Haut
Gouaux de Larboust
31110

Our Spanish Returns Centre is located at:

IMX- APW Trading
Calle Diamante 19
P.I. La Ermita
29603 Marbella
Malaga

Our Italian Returns Centre is located at:

Ezi Returns – APW Trading
Via Ezio Vanoni, 5
20037 Paderno Dugnano
Milano
Italy

© 2018 APW Trading Ltd. All rights reserved.

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